The owners of MyChemistOnline.com.au, its subsidiaries, related entities and affiliates (MyChemistOnline.com.au, we, us, our) respect your privacy and we are committed to comply with the Privacy Act 1988 (Act) and the Act’s Australian Privacy Principals (APP) as well as the privacy of health records as contained in Health Legislations in Western Australia. MyChemistOnline.com.au operates its business throughout Australia and internationally.
MyChemistOnline.com.au is an online pharmacy and retail store for pharmaceutical products specializing in the delivery of goods to overseas and local customers.
We, our agents or service providers keep a record of your visit and log Information such as your server address, the date and time of your visit to this website, your top level domain name, the pages you access and documents you download, the referring site as well as the type of browser used. This anonymous information is only used for statistical and website development purposes. No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the web server’s logs.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form or subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, sex, date of birth, credit card information, personal identification card number, health conditions and medications.
Users may be asked to provide personal information about your health for purchase of certain products or services in order to establish an individual patient profile. If the personal information we request from you is not provided, it may affect our ability to provide certain products or services to you.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
MyChemistOnline collects and uses Users personal information for the following purposes:
· To enable you to order prescription medications and pharmacy/pharmacist only medications from us online;
· To ensure that products you purchase from us are suitable for your healthcare ;
· To reduce the risk of cause any potential interactions with other drugs, allergies or health conditions that you may currently take or have;
· To ensure that we abide by all laws and regulations regarding the sale of our products and services.
· To improve customer service as your information helps us to more effectively respond to your customer service requests and support needs;
· To personalize user experience;
· To improve our Site based on the information and feedback we receive from you;
· To administer a content, promotion, survey or other Site feature;
· To send periodic emails;
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\’s own terms and policies.
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. If at any stage a MyChemistOnline.com.au customer would like their personal information removed from our database, we require an email with the username, password and identifying information and the patients file will be deleted from our records. Please send to: [email protected]